Left my comments on Google but will gladly do so again here.... Today I will be having my oil changed, a wheel stud repaired and a downpipe installed on my truck. Yes, today, (in a few hours) and even before the great technicians at HMI start their work, I'm rating it a 5.... HMI is just that kind of place to give its customers that level of confidence. I've been going to HMI for many years and every job, whether on my VW, my truck or several passenger cars I have had over the years, the work is always excellent, the people always very professional and the pricing always fair!