we are NAPA Auto Care certified

At HMI Auto Care we believe in the unparalleled customer service and high-quality parts offered by NAPA. This is why here at HMI Auto Care in Hackettstown we chose to be affiliated with the NAPA brand. Another advantage of being a NAPA Service Center is the large NAPA shop networks that our customers can depend on while traveling. The NAPA certification here at HMI Auto Care allows us to confidently guarantee our work for 24 months or 24,000 miles...a guarantee that is honored at any of our 17,000 locations nationwide should our Hackettstown drivers be traveling and need service they can trust.

What are the Benefits to our customers in Hackettstown?

  • Our Warranty is included FREE with your qualifying repair or service work.
  • Covers parts and labor on qualifying repairs and services for 24 months/24,000 miles
  • Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.

As a NAPA Auto Care Center, HMI Auto Care follows a strict Code of Ethics so our customers will know upfront what to expect. As part of this code, HMI Auto Care pledges:

  • HMI Auto Care will perform high-quality diagnostic and repair service at a fair price using quality NAPA parts
  • HMI Auto Care will employ ASE certified technicians
  • HMI Auto Care will be dedicated to customer satisfaction
  • HMI Auto Care will exercise reasonable care for the customers' property while in our possession
  • HMI Auto Care will obtain prior authorization and provide a price estimate for work performed
  • HMI Auto Care will provide a system for fair settlement of customer complaints should they occur
  • HMI Auto Care will maintain the highest standards of our profession
  • HMI Auto Care will uphold the integrity of all members of the NAPA Auto Care Program

NAPA warranty 2 YR | 24,000 MileNAPA Warranty, 24 Months | 24,000 Miles Nationwide

HMI Auto Care in Hackettstown offers the NAPA Auto Care “Peace of Mind” Warranty. We provide our customers with 24-months/24,000-miles of worry-free protection on qualifying parts and labor.

You're Covered!  There’s no greater peace of mind to our customers in Hackettstown than knowing you have one less worry by having your vehicles serviced by the professionals at HMI Auto Care , your local NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty. It’s a written warranty that is honored at more than 17,000 locations nationwide – more than any other automotive repair brand. So no matter where your travels take you if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby. Talk to our team of automotive repair and service experts at HMI Auto Care !

The NAPA Warranty is honored at over 17,000 NAPA Auto Care locations across the country so it is perfect for wherever you travel. If you need assistance at any time and are not able to come by the shop, you can find information on your warranty and a highly rated shop here:  https://www.napaautocare.com/warranty.aspx. 

NOTE: For warranty service outside a 25-mile radius from your original repairing location, contact the NAPA AutoCare Warranty Administrator at 800-452-NAPA (6272). If you need any assistance or have questions stop in, we are always ready to answer any questions our Hackettstown drivers have here at HMI Auto Care .  Drive Safe and thank you for choosing our team! 

Feel free to review the NAPA AutoCare 24/24 Peace Of Mind® Warranty Terms and Conditions here

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